Customer Support: IdeaGlow Idea Management Software Sales: 1-408-689-8231  |  Contact Us
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Phone Support

Hi there - We don't usually provide phone support, in order to continue offering you attractive prices. However, our web and email support have a guaranteed "8 business hours" response - often we reply within a few hours.

Our support is provided by well-paid, product experts - so the answers are accurate and helpful. When you have complex issues that require phone support, we schedule a phone call or a web conference with you in a timely fashion and resolve your issues. And... our support is always FREE!

See #15 on this page for our thoughts on providing delightful customer support.


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Response Time for Web-Tickets & Emails
Average over last month (August 2023) = 3.3 business hours
(Our guarantee = 8 business hours)
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Mon-Fri, 9:00 AM - 6:00 PM Pacific (GMT-7)
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Employee Suggestion Program Software  |  Innovation Management Software  |  Online Suggestion Box Software  |  Idea Management System
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Accompa, Inc.
5201 Great America, Ste 320
Santa Clara, CA 95054
United States
Tel: +1-408-689-8231
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IdeaGlow is 100% cloud-based. All you need is a standard web browser!
IdeaGlow is a 100% cloud-based idea management software
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